FAQs

How long does onboarding take?

Onboarding is almost immediate after you have access. If you'd like for us to help you with the onboarding process please email us at [e-mail] with your request.

What are Pay Periods?

Pay Periods are how we track the accumulation of hours and benefits within a period of time. Companies often run: 2 Pay Periods per Pay Cycle: This means employees get paid twice a month, at the end of the month and the middle of the month. 4 Pay Periods per Pay Cycle: This means employees get paid once a month, at the end of the month.

How long does it take for my custom payroll fields to appear in my account?

As soon as we receive an example of your previous Payroll we are able to immediately load it into your account.

How is my data secured?

Paismo is built by a top tier technological international team with over decades of experience in building fintech products. Paismo encrypts data at rest in AWS using AES-256 key encryption. Paismo uses Amazon Web Services (AWS) to host its production servers, databases, and supporting services. As a global company, Paismo uses a multi-region setup for its infrastructure.

Additionally, Paismo runs frequent backups to take care of your data even in the event of unforeseen disasters or circumstances.